Comcast's Xfinity X1 Voice Remote is a self-proclaimed state-of-the-art device, but it wouldn't let users search for The Dick Van Dyke Show. Apparently, the remote deemed the title to be offensive and would not handle the aforementioned search request. When one thinks of Dick Van Dyke, the last thing that anybody thinks of is the word offensive, though his name may have been funny for obvious reasons when you were in third grade and didn't know any better, which is where the Xfinity X1 Voice Remote may be stuck.
When users asked Comcast's Xfinity X1 Voice Remote to search for The Dick Van Dyke Show, it responded by saying, "Sorry, I cannot handle commands with that type of language." The bug was reported numerous times and has reportedly been fixed to allow users to search for Dick Van Dyke. An Xfinity spokesperson released a statement in regard to the matter, choosing to focus on their quick customer service instead of the incident. You can read the response below.
"We want to provide our customers with a best-in-class voice control experience that is also safe and appropriate for every member of the family. Last month alone, our customers issued 700 million voice commands, and when issues like this arise, we work to address them quickly."
Dick Van Dyke has been in the news frequently lately due to his role in Mary Poppins Returns, so it makes sense that people may have been searching for The Dick Van Dyke Show and the first Mary Poppins. Comcast's Xfinity X1 Voice Remote was undoubtedly able to pull up the first Mary Poppins movie without an issue, though it would be pretty cool to see what happens when you search for "Supercalifragilisticexpialidocious" from the soundtrack. That command right there could very well make the new device explode or deny your search at the very least.
Comcast's Xfinity X1 Voice Remote allows users to search for just about anything, but TV, movies, and music are what it's mainly used for. In addition to the usual play, pause, fast forward, etc. commands, the remote can be asked questions about who may have starred in a movie or show, or even about a song on the soundtrack. The Xfinity X1 Voice Remote even scored a 2017 Red Dot Design Award from the international design competition.
Owners of Comcast's Xfinity X1 Voice Remote may want to run through some searches of their own to make sure that they are not being censored. Try with some basic movies like Dick Tracy or even 1999's Dick starring Michelle Williams and Kirsten Dunst. From there, maybe go into some 2 Live Crew song titles and then go on to some N.W.A. and early Snoop Dogg along with some other titles that may challenge the decency of the Xfinity X1 Voice Remote. The Hollywood Reporter was the first to reveal The Dick Van Dyke Show "vulgar" news.